23rd Mar
Activity Data for February 2026.
Here is some data that illustrates some of the work we did in February 2026.
20th Mar
Update following the meningitis outbreak in Kent.
We understand that young people, parents, and families may be worried following the recent meningitis outbreak in Kent.
We encourage everyone to take a moment to learn the signs and symptoms of meningitis and sepsis, and to check that vaccinations are up to date.
17th Mar
Protected Learning Time – Surgery Half Day Closure
Protected Learning Time – Surgery Half Day Closure
Protected learning time (PLT) is about improving patient care by providing a dedicated learning time for healthcare professions away from their busy day-to-day primary care work. PLT is also an opportunity for practice staff to address their own learning and professional development needs.
Tylorstown Group Practice will be closed from 13:00 – 18:30 on Thursday 19th March 2026.
The surgery will re-open at 8am on the Friday.
For Medical Emergencies that cannot wait until the surgery re-opens please call the surgery number to obtain the on call service number.
24th Feb
Repeat Prescriptions – Patient Information
At Tylorstown Group Practice, we aim to provide a safe, efficient repeat prescribing service in line with guidance from NHS Wales.
How to Order Your Repeat Prescription
You can request your repeat medication in the following ways:
Online (via the NHS Wales App or our online system)
In writing (using your repeat slip or a written request)
Through your nominated pharmacy
We do not normally take repeat prescription requests over the phone.
How Long Does It Take?
Please allow 2 working days (excluding weekends and bank holidays).
Order your medication in good time and before you run out.
Important Information
Only medications listed on your authorised repeat list can be ordered this way.
Some medicines require regular reviews or blood tests before they can be reissued.
If your medication review is overdue, we may contact you before issuing further prescriptions.
Medication Reviews
All patients on repeat medication need regular reviews to ensure medicines remain safe and effective.
You may be invited for:
A GP, nurse, or pharmacist appointment
A blood test
A blood pressure check
Please attend when invited to avoid delays with your prescriptions.
Early or Late Requests
Requests made too early may be queried.
If you request medication after your review date has passed, you may receive a limited supply until you are reviewed.
Controlled Drugs
Certain medicines (such as strong painkillers) are issued in limited quantities and require regular review.
Identification may be required when collecting these prescriptions.
Help Reduce Medicines Waste
Please:
Only order what you need
Check your medication before requesting
Let us know if you have stopped taking any medicine
Unused medicines should be returned to your pharmacy.
Questions?
If you have any queries about your medication or repeat prescriptions, please contact the practice during normal opening hours.
12th Feb
National Shortage of Co-codamol 30/500 tablets.
There is currently a national shortage of co codamol 30/500 tablets, affecting supplies across Wales and the rest of the UK. Our healthcare teams have been advised on how to manage this so that patients continue to receive safe and appropriate pain relief.
To help us manage supply safely, we are asking patients to:
• Only request your medication when it is due – please do not order early or ask for extra supplies.
• Use up any tablets you already have at home before requesting more.
• Be aware that your prescriber may make changes to your prescription so that your treatment can continue safely.
• Check the instructions on your medication, as your dose or product may change.
• Let your healthcare team know if you have recently changed what you take for pain relief.
Stockpiling reduces availability for people who need treatment now. Thank you for helping us to use medicines responsibly during this disruption.
If you have concerns about your pain management or your prescription, please speak with your healthcare team.
12th Feb
Activity Data for January 2026.
Here is some data that illustrates some of the work we did in January 2026.
11th Jan
Protected Learning Time – Surgery Half Day Closure
Protected Learning Time – Surgery Half Day Closure
Protected learning time (PLT) is about improving patient care by providing a dedicated learning time for healthcare professions away from their busy day-to-day primary care work. PLT is also an opportunity for practice staff to address their own learning and professional development needs.
Tylorstown Group Practice will be closed from 13:00 – 18:30 on Thursday 15th January 2026.
The surgery will re-open at 8am on the Friday.
For Medical Emergencies that cannot wait until the surgery re-opens please call the surgery number to obtain the on call service number.
8th Jan
Activity Data for December 2025.
Here is some data that illustrates some of the work we did in December 2025.
21st Dec 2025
Christmas & New Year Opening Hours
Dear patients,
Please note our opening hours over the Christmas and New Year period:
🕒 Christmas Eve (Wednesday 24th December): 8am-6.30pm
🕒 Christmas Day (Thursday 25th December): Closed
🕒 Boxing Day (Friday 26th December): Closed
🕒 Monday 29th December: 8am - 6.30pm
🕒 Tuesday 30th December: 8am - 6.30pm
🕒 New Year’s Eve (Wednesday 31st December): 8am-6.30pm
🕒 New Year’s Day (Thursday 1st January): Closed
🕒 2 Jan onwards: Normal hours resume
If you need urgent medical care when we are closed, please contact NHS 111 by dialling 111. For life-threatening emergencies, call 999.
We wish all our patients a safe and happy festive season! 🎄💙
15th Dec 2025
Activity Data for November 2025.
Here is some data that illustrates some of the work we did in November 2025.
9th Nov 2025
WOMEN’S HEALTH WALK-IN CLINIC
WOMEN’S HEALTH WALK-IN CLINIC
For busy mums and women on the go
Because your health matters too.
No appointments. No hassle. Just pop in when it suits you!
📅 Next Clinic: Wednesday 12th November 2025
👩⚕️ Nurse-led service (no GP access)
✅ Seen in order of arrival
💠 Contraception advice & reviews
💠 HRT (hormone replacement therapy) reviews
💬 Quick, friendly, confidential care — perfect for fitting around work, family, or the school run.
⚠️ If your concern isn’t listed above, please book a standard appointment.
💜 Pop in for a few minutes that are just for YOU.
👉 Share with friends and other mums who might find this helpful!
6th Oct 2025
Activity Data for September 2025.
Here is some data that illustrates some of the work we did in September 2025.
6th Oct 2025
Activity Data for August 2025.
Here is some data that illustrates some of the work we did in August 2025.
30th Sep 2025
Issue with Telephone Lines 30/9/2025
Important Patient Notice!
We are currently experiencing issues with our phone lines and you may have difficulty getting through to the practice. Our phone provider is working to resolve the problem as quickly as possible. Please use 01443 682249.
If you need to contact us urgently during this time, please:
Use our online services
Or, if it is a medical emergency, call 999
For urgent advice, you can also call NHS 111 Wales
We apologise for any inconvenience this may cause and thank you for your patience while this is being fixed. We’ll update you as soon as the lines are working again.
Diolch yn fawr for your understanding.
27th Aug 2025
Annual Patient Questionnaire.
Annual Patient Questionnaire.
It's that time of year again where we ask for your feedback on how we are doing. We would be very grateful if you could spare a little time to complete the below questionnaire for us.
Please follow the below links.
Thank you.
24th Jul 2025
Patient Information regarding Mounjaro (Tirzepatide) and GP Prescribing Criteria.
Dear Patients,
As of May 2025, Welsh Government guidance (WHC/2025/018) confirms that Mounjaro may only be prescribed for obesity within specialist Tier 3 weight management services. Primary care practices in Wales cannot initiate new prescribing for weight loss.
GP prescribing of tirzepatide is currently limited to patients with type 2 diabetes, following treatment with metformin and additional therapies, and where HbA1c remains high. Initiations should follow NICE TA924 and relevant diabetes protocols.
Patients seeking Mounjaro for weight management may be referred to Tier 3 services under the All Wales Weight Management Pathway, subject to BMI thresholds, comorbidity criteria, and program availability. We appreciate demand is high and waitlists can be very long.
We encourage all patients to continue with dietary and physical activity support, self management programs, and formal weight management pathways. Should circumstances or national policy change, we’ll update accordingly.
Kind regards,
Tylorstown Group Practice.
6th Jun 2025
Activity Data for May 2025.
Here is some data that illustrates some of the work we did in May 2025.
8th May 2025
Protected Time for Learning - Half Day Closure
Protected Learning Time – Surgery Half Day Closure
Protected learning time (PLT) is about improving patient care by providing a dedicated learning time for healthcare professions away from their busy day-to-day primary care work. PLT is also an opportunity for practice staff to address their own learning and professional development needs.
Tylorstown Group Practice will be closed from 13:00 – 18:30 on Thursday 15th May 2025.
The surgery will re-open at 8am on the Friday.
For Medical Emergencies that cannot wait until the surgery re-opens please call the surgery number to obtain the on call service number.
3rd Apr 2025
Computer Migration
Patient Announcement.
The surgery will be migrating computer systems during the month of April.
Between the 9th of April and 22nd of April the surgery will be unable to print any Repeat prescriptions or Sick notes.
We have processed double prescriptions during March to allow patients to still obtain their repeat medication for April. Your prescription will be ready to collect as normal.
If you do have any changes or queries to your prescription please contact the practice.
During this period the surgery will have a limited amount of appointments available to book, so please be mindful if we are unable to book you a routine appointment.
Please can we ask patients to be patient with our staff as we navigate this transition and get our systems up and running as quickly and smoothly as possible.
We aim to limit the disruption to patients as much a possible.
Thank you for your continued support.
6th Mar 2025
Protected Time For Learning - Half Day Closure
Protected Learning Time – Surgery Half Day Closure
Protected learning time (PLT) is about improving patient care by providing a dedicated learning time for healthcare professions away from their busy day-to-day primary care work. PLT is also an opportunity for practice staff to address their own learning and professional development needs.
Tylorstown Group Practice will be closed from 13:00 – 18:30 on Thursday 20th March 2025.
The surgery will re-open at 8am on the Friday.
For Medical Emergencies that cannot wait until the surgery re-opens please call the surgery number to obtain the on call service number.
22nd Nov 2024
Wasted Appointments.
Our data activity dashboard that is shared each month shows the demand which is placed on the surgery and our staff.
We feel it is important to share our DNA numbers with you to highlight the amount of wasted appointments and ask you to think about this when you have appointment that you are unable to attend.
For the month of October 2024 79 patients did not attend the following:
Blood test appointment – 19
Practice nurse appointment – 42
Prebooked Advanced Nurse Practitioner appointment – 6
Prebooked GP face to face appointment – 4
On the day GP face to face appointment – 1
First contact physio appointment – 7
So far for the month of November 2024:
Blood test appointment – 7
Practice nurse appointment – 4
Prebooked Advanced Nurse Practitioner appointment – 2
On the day Advanced Nurse Practitioner face to face appointment - 2
Prebooked GP face to face appointment – 6
On the day GP face to face appointment – 3
First contact physio appointment – 1
When a patient has an appointment and does not attend (DNA), it is stopping another patient, with genuine medical reasons, seeing a GP.
If you cannot attend an appointment, please contact the surgery as soon as you know that you will not be available so that this can be released to another patient. You can also cancel your appointment via the text reminder that is sent to you.
The effect of DNAs is:
An increase in the waiting time for appointments
Appointments Frustration for both staff and patients
A waste of resources
15th Nov 2024
Respiratory syncytial virus (RSV) Vaccine
21st Aug 2024
Flu Vaccine Appointments.
Flu Appointments are available from Tuesday 1st October 2024.
We will be inviting all eligible patients in for their Flu vaccine.
For further information please visit:
3rd Jul 2024
Protected Learning Time – Surgery Closures
Protected Learning Time – Surgery Closures
Protected learning time (PLT) is about improving patient care by providing a dedicated learning time for healthcare professions away from their busy day-to-day primary care work. PLT is also an opportunity for practice staff to address their own learning and professional development needs.
Tylorstown Group Practice will be closed from 13:00 – 18:30 on the dates below;
Thursday 18th July 2024
Thursday 12th September 2024
Thursday 14th November 2024
Thursday 23rd January 2025
Thursday 20th March 2025
The surgery will re-open at 8am on the Friday.
For Medical Emergencies that cannot wait until the surgery re-opens please call the surgery number to obtain the on call service number.
5th Jun 2024
We do not prescribe medications for flying.
We do not prescribe medications for flying
Diazepam in the UK is a Class C/Schedule IV controlled drug. The following short guide outlines the issues surrounding its use for flying and why the surgery no longer prescribes such medications for this purpose.
Tylorstown Group Practice has taken a policy decision to stop prescribing diazepam outside the terms of its license, including as a sedative for aircraft flights. This policy decision has been made by the GP Partners and will be adhered to by all prescribers working in the practice. The reasons for this can be found below:
- Diazepam is a sedative, which means it makes you sleepy and more relaxed. If there is an emergency during the flight, it may impair your ability to concentrate, follow instructions, and react to the situation. This could have serious safety consequences for you and those around you.
- Sedative drugs can make you fall asleep, however, when you do sleep it is an unnatural non-REM sleep. This means you won’t move around as much as during natural sleep. This can increase you risk of developing a blood clot (DVT) in the leg or even the lung. Blood clots are very dangerous and can sometimes be fatal. This risk is even greater if your flight is greater than 4 hours.
- Whilst most people find benzodiazepines like diazepam sedating, a small number have paradoxical agitation and aggression. They can also cause disinhibition and lead you to behave in a way that you would not normally. This could impact your safety as well as that of other passengers and could also get you into trouble with the law. This is particularly likely if they are combined with alcohol.
- Diazepam and similar drugs are illegal in a number of countries. They may be confiscated or you may find yourself in trouble with the police.
- Diazepam stays in your system for quite a while. If your job requires you to submit to random drug testing you may fail this having taken diazepam.
We appreciate that the fear of flying is real and very frightening. A much better approach is to tackle this properly with a Fear of Flying course run by the airlines.
We have listed a number of these below.
3rd Jan 2024
Flu Vaccination.
We have reviewed our Flu Immunisation take up for this winter so far and the results are disappointing compared to previous years, so it's no wonder lots of patients are contacting the surgery with flu type symptoms and in some instances being admitted to hospital.
It's not too late to get your vaccine.
If you are over 65 years of age, under 65 in a clinical risk group (i.e. Diabetes, Chronic Heart Disease, Immuno Suppressed, Chronic Kidney Disease, Chronic Liver Disease, Asthma/COPD or a Neurological Condition), Pregnant, Carer or have a BMI over 40. In addition children aged 2-3 years old.
It's easy to arrange your flu jab appointment by calling us on 01443 730169.
27th Oct 2022
Flu Vaccine for patients aged between 50 & 64.
If you are aged between 50 & 64 and would like the Flu vaccine please do contact us.
We are contacting patients to arrange appointments but may not have correct numbers if you have changed it since your last contact with the practice.
Thank you.
Page last reviewed: 31 March 2026
Page created: 14 April 2022